FREQUENTLY ASKED QUESTIONS

- We offer exchanges or store credit for fully priced item(s) returned in original condition within 5 business days.

- Item(s) must be unworn, unwashed, and have all tags attached in their original packaging.

- All return shipping and associated costs are the responsibility of the customer.

- No returns or exchange for custom, special orders, sale items, or gift cards.

Online Store and Products

We offer a curated selection of luxury sunlit pieces available for purchase on our website.

Some items may be readily available for immediate shipping, while others may require a pre-order period of 3-5 business days before being dispatched. Please note that this pre-order period is separate from the estimated delivery time.

All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us.

Size Guide and Fit Information

Before making a purchase, we strongly recommend that customers review our size guides and fit information provided on our website. It's important to ensure you select the correct size to achieve the best fit for your chosen product. We cannot be held responsible for any sizing issues or fit discrepancies after the purchase has been made. If you have any doubts or questions about sizing, please don't hesitate to reach out to our customer support team for assistance before placing your order

Ordering and Payment

Orders placed are subject to availability. In the event that an item is out of stock or cannot be fulfilled, we will notify you promptly.

We accept secure online payments. All payments are processed through trusted and secure payment gateways

Shipping and Delivery

We strive to deliver your orders promptly and efficiently. Please refer to our Shipping Policy for detailed information about shipping options, costs, and estimated delivery times.

Returns and Exchanges

Our Return and Refund Policy outlines the terms and conditions for returning or exchanging items. Please review this policy before making a purchase.

Privacy and Data Collection

We collect and use personal information in accordance with our Privacy Policy. Your privacy and data security are of utmost importance to us.

Intellectual Property

All content, including images, logos, designs, and text on our website, is protected by intellectual property laws and is the property of La Mong.

Liability and Disclaimer

While we strive to provide accurate and up-to-date information, we cannot guarantee the completeness, accuracy, or reliability of our content.

Governing Law

This agreement is governed by and construed in accordance with the laws of Ghana